Privacy

Effective Date: This Policy was last updated on March 25, 2015.

We Respect Your Privacy

ServiceMaster of Canada respects your privacy, and is fully accountable to you, our valued client. For your protection, we have appointed a Privacy Officer whose role will be to ensure our organization's compliance with the criteria set out by the Privacy Code. Please read on for details about our privacy policy:

Before we collect your personal information, we will advise you of the purpose of collecting this information. We will collect only the personal information necessary for our stated purposes, and collect it by fair and lawful means.

Some or all of the personal information we collect may be stored or processed on servers located outside your jurisdiction of residence, including in the United States, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to their laws. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protections are in place to maintain the protection of the personal information.

We will ensure we receive your consent to gather personal information when required.

We will not use or disclose personal information for purposes other than those, for which it was collected, except with your consent or as required by law. We will retain information only as long as necessary.

We will strive to keep personal information as accurate, complete and up-to-date as is necessary, and protect it by security safeguards appropriate to the sensitivity of the information. We are also committed to protecting your online privacy.

We use any information we collect about you online to provide a personalized service experience. We may use your contact information to send you information about our Company, promotional materials and information from our partners.

This site contains links to other ServiceMaster sites. ServiceMaster of Canada is not responsible for the privacy practices or the content of such websites. We will not pass your information along to the linked site unless by doing so we can better assist you in providing the service you seek. We cannot protect your information if you provide it to one of the sites we are linked to.

We monitor customer traffic patterns and site usage to help us develop the design and layout of the ServiceMaster of Canada website.

What about "cookies"?

"Cookies" are small pieces of information stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without accepting cookies, you can still use most of the features throughout the ServiceMaster of Canada website.

Will ServiceMaster disclose the information it collects to outside parties?

ServiceMaster does not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can request that we do not by e-mailing us at awinterburn@smclean.com. (If you use more than one e-mail address to communicate with us, send this message from each e-mail account you use.) Also, ServiceMaster of Canada may provide aggregate statistics about our customers, traffic patterns and related site information to reputable third party vendors, but these statistics will include no personal identifying information.

Your consent

By using our website, you consent to the collection and use of this information by ServiceMaster of Canada. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

R.H.

Commitment to client satisfaction. Reliable communication avenues with all levels of the management team.


C.W.

Willingness to listen to any complaints or queries from tenants or landlord and prompt action regarding the issues.


P.K.

very professional service.


K.P.

A good leadership team that is responsive.


V.R.

Good communication. Frequent evaluations of the space.


S.R.

The people you have on site at both SCHC and ECHC are friendly and very responsive to dealing with urgent cleaning issues. This is much appreciated. I also appreciate the follow-up by Servicemaster on issues that crop up from time to time. Thank you for your responsiveness and your support to our staff and patients at both sites.


Robert Silveria

Servicemaster is very professional and friendly in their service delivery. They have met us at each challenge and partnered with this to ensure that we are acheiving industry leading standards. Without question we would recommend them to anyone looking for a firm that exceeds every expectation.


Veronica Szaraz

Consistent professionalism


B.F.

Our Servicemaster staff are very good in cleaning, efficient and always with a smile! They would go out of their way for you and are always trying to please everyone!! Keep up the great work!!


P.H.

The work recently done on cleaning our vinyl tile floors was handled very professionally and we would not hesitate to call back your team for repeat business. Best Regards First name removed


G.Q.

Service oriented and worked to implement a service on short notice


T.L.

Services are completed on schedule in a professional manner


B.B.

After hours, timely, and effective.


F.P.

Very, very thorough when it comes to understanding the scope of work.


M.C.

My concerns and inquiries are dealt with in an effecient manner.


A.C.

Follow up and quickly correcting any concerns that come up


B.G.

I enjoy the staff and the staff are very easy to work with. They are quick to respond to areas of spills and washrooms problems.


P.C.

Reliable. Attention to detail


N.D.J.

Professional, dependable


N.M.

Quality cleaning and responsive management