About ServiceMaster of Calgary

 
 
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The Clean You Expect.  The Service You Deserve. 

 

The Clean You Expect, The Service You Deserve has been the core to our business model for over 30 years. Everyone at ServiceMaster Clean of Calgary takes pride in treating all our customers the way we would like to be treated. We are trustworthy, reliable, and efficient. Our aim is doing the job right the first time, every time.

We provide high quality industrial and commercial cleaning services to Calgary and the surrounding area every day. In the past 3 decades, we have seen rapid growth in both our business and our community, and ServiceMaster Clean of Calgary has risen to meet the needs of our neighbors.

While COVID-19 has taken its toll on the community and the businesses within it, ServiceMaster Clean of Calgary has been working closely with our customers that have remained open to keep their commercial facilities and their workers healthy and safe.  We have also been working closely with customers that are planning their reopening to provide cleaning and disinfection programs that will work best for their facilities.

Our strong team of janitorial cleaning professionals receive continuous training in new technology, like disinfecting fogging and electrostatic cleaning to serve our evolving clientele, from medical offices to distribution centers. Our commitment to a clean and healthy workplace shows in the pride our team takes in a job well done.

The ServiceMaster Clean of Calgary team are your janitorial cleaning and disinfection specialists. Regardless of how big or small your facility is, we want to provide you with the highest quality janitorial services. Let us show you how we get the job done right the first time, every time.

 

Mission Statement

ServiceMaster Clean of Calgary strives to be the first choice in janitorial services for our community.

 

Meet Our Team

Malcolm SykesMalcolm SykesPresident
Malcolm

Malcolm Sykes

President
Years of service: 30

Malcolm is a graduate from the University of Lethbridge with a Bachelor of Management Degree. While at University he served on the General Faculties Council and was a member of the University Senate. After graduating from University Malcolm was a manager in the Hospitality Industry, working with the Billy Macintyre’s Group. Malcolm joined ServiceMaster in 1993 and is President of the ServiceMaster Janitorial Management Services Division. Malcolm has steadily grown the Calgary branch since 1993 to the business that it is today. Malcolm focuses his efforts on providing the client with outstanding customer service, either through his personal efforts or that of his team.


Serdar YasinSerdar YasinOperations Manager
Serdar

Serdar Yasin

Operations Manager
Years of service: 3

Serdar has been in the cleaning Industry for 24 years with various companies and has been the operation manager with ServiceMaster Clean since July 2019.

As an operations manager at ServiceMaster JMS, he is a key part of the management team that oversees high-level duties, such as attracting talent and setting training standards and hiring procedures. He also analyzes and improves organizational processes, and works to improve quality, productivity, and efficiency in our accounts.  As an operations manager for ServiceMaster Clean JMS Serdar also manages, supervises, hires, and trains employees, manages quality assurance programs, strategizes with staff and management to improve processes. Serdar says he works with some of the most talented people in the industry at ServiceMaster JMS. He and his team work to give our clients the best possible experience and our retention numbers reflect that.


Ernest LehtiErnest LehtiManager of Business Development
Ernest

Ernest Lehti

Manager of Business Development
Years of service: 2

Ernest Lehti is the Manager of Business Development with ServiceMaster JMS Calgary. He has lived in Calgary for most of his life with his wife of thirty-five years. They have twin girls and a boy, all of whom are adults now. Ernest started his career in sales by accident, after working for a magazine and distribution company called United News. One of the sales supervisors offered him a lift home one day when his car refused to start. After that fateful ride home, the sales supervisor offered Ernest a position in sales, and he never looked back. Over the years, he has met some incredible people in the cleaning industry, by working for multiple carpet cleaning and flood restoration companies. He has been with ServiceMaster JMS Calgary for two years now and says he is surrounded by the most professional and talented people that he has ever had the opportunity to work with.


Marcela JaramilloMarcela JaramilloHealth, Safety and Training Manager
Marcela

Marcela Jaramillo

Health, Safety and Training Manager
Years of service: 5

Marcela is our Health, Safety and Training Manager with a background in Psychology. She started her career back home 25 years ago, training and supporting human resources, Occupational Health and Safety and Quality Assurance processes in different companies as outsourcing. After moving to Canada, 15 years ago, Marcela gets involved with the cleaning industry supervising teams from 6 to 25 members. Five years later, she became Manager in Calgary in different buildings such as Enmax, Harry Hays, Bow Building and Shaw Court. In 2014 she moved to Medicine Hat to work as Area Manager in Southern Alberta for almost three years, responsible for Medicine Hat, Lethbridge and other businesses in different towns. Responsible for a team of more than 60 people in different locations and servicing clients from private and government sector as City of Medicine Hat, Shaw, Telus, Provincial Building, Medicine Hat College and AHS in southern Alberta.




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Canadian Contribution

Over the years, Canada has made several contributions to ServiceMaster Clean operations internationally. A program initially known as Spotlight was launched in 1973 and is the father of modern carpet care maintenance methods. It consisted primarily of the concept of spot cleaning, complemented by less frequent deeper cleaning procedures.

Additionally, Canada pioneered the sale of franchises by service line. This concept promoted greater expertise and knowledge in each service line.

Certifications

  • COR
  • ISSA CIMS
  • Green Seal

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